ARC Electrical Switchboards is committed to providing value added products by responding to the needs and requirements of our clients in an innovative, efficient and cost effective manner.
All employees accept their share of responsibility for identifying customer needs and expectations and ensuring that the delivered level of customer service meets or exceeds these expectations whilst complying with all legal and contractual obligations.
The documented quality management system is aligned with the requirements of AS/NZS ISO 9001:2008 and is regularly reviewed by management to ensure our objective of total customer satisfaction is being met and that the system is suitable and effective in meeting both customer and company needs.
Management will take effective action to ensure resolution of problems leading to continual improvement in our operating practices. This policy of continual improvement coupled with the provision of adequate human resources and a clear understanding of customer requirements demonstrates to existing customers our commitment to excellence.
The Company commits all employees of ARC Electrical Switchboards to abide by and implement our policies and procedures in order to enhance our reputation as a customer focused company.
Arc Switchboard's Quality Statement
17 Paramount Drive
Tel: 9302 7300
Fax: 9302 7301